Legal
Last updated: July 2025
By accessing or using Vela (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Vela Health, Inc. ("Vela").
You may use Vela if you:
Vela is not a substitute for professional medical care.
The information, protocols, recommendations, and content provided by Vela — including AI-generated responses, dietary protocols, supplement suggestions, lifestyle guidance, and analysis of symptoms or lab values — are for informational and educational purposes only. They are not intended to constitute medical advice, diagnosis, or treatment.
No licensed physician-patient relationship is created through your use of Vela.
Always seek the advice of a qualified physician or other licensed healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read or received through Vela.
If you are experiencing a medical emergency, call 911 immediately or go to your nearest emergency room. Vela is not equipped to handle medical emergencies.
Vela uses artificial intelligence to generate health information, protocols, and insights. AI-generated content may be inaccurate, incomplete, or not applicable to your specific health situation. Vela makes no warranty that AI-generated content is accurate, current, complete, or suitable for any particular purpose.
You should independently verify any health information provided by Vela with a qualified healthcare professional before acting on it.
Vela is not approved, cleared, or authorized by the U.S. Food and Drug Administration (FDA) as a medical device. The Service is intended solely as a health education and information tool, not as a clinical decision support system or diagnostic tool.
By using Vela, you agree to:
Vela is currently in early access (beta). The Service is provided "as is" during this period. Features may change, be removed, or be unavailable without notice. Data stored during beta may not be retained after the Service reaches general availability, and we will notify you of any such changes.
All content, design, code, protocols, and materials in Vela are the property of Vela Health, Inc. and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.
Health information, research summaries, and protocol content generated by Vela are provided for your personal use only.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELA IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VELA HEALTH, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF DATA, HEALTH OUTCOMES, OR PERSONAL INJURY — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF VELA SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Vela Health, Inc. and its affiliates, officers, and employees from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.
We may update these Terms at any time. We will notify you of material changes via email or a notice within the Service. Continued use of Vela after changes constitutes acceptance of the updated Terms.
We reserve the right to suspend or terminate your access to Vela at any time, for any reason, without notice. You may stop using the Service at any time. Provisions of these Terms that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) will survive.
Questions about these Terms?
Email us at legal@vela.health